Bifrost Service Desk
  1. Bifrost Service Desk
  2. 포키

포키

디지털 자산이 쉬워지는 지갑, 포키를 이용해주셔서 감사합니다. 알맞은 문의 유형을 선택해 주세요.

상담에 필요한 정보 외 개인정보(복구 구문, 개인키 등)를 제출하지 않도록 주의해 주세요.

송금(보내기/받기)

보내기

필수 필드는 별표로 표시되어 있습니다*
Jira Service Management 제공
{"xsrfToken":"73e004dff787e6d1b06fdea3ad1b4866bed14dd4_lout","branding":{"id":"16","key":"pk","name":"포키","portalBaseUrl":"/servicedesk/customer/portal/16","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/16/12","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#514ec2","headerLinkHoverBGColor":"#514ec2","headerBadgeColor":"#514ec2"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/1cb0f216-fbc2-42ec-a2be-cae46cd5453d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkODM2ZjVkMC02ODg1LTQ1OWMtOWI5Ni1mNTNiYTNmZDk5YjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFjYjBmMjE2LWZiYzItNDJlYy1hMmJlLWNhZTQ2Y2Q1NDUzZCI6WyJyZWFkIl19LCJleHAiOjE3NTE0MTYzODUsIm5iZiI6MTc1MTQxNTc4NX0.g9FXpjt3RU5YN2GVYUCgWk9EaGWzfaZN1h6fSefmjM0&client=d836f5d0-6885-459c-9b96-f53ba3fd99b5&mode=fit","logoId":"1cb0f216-fbc2-42ec-a2be-cae46cd5453d","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Bifrost Service Desk Portal","sharedPortalName":"Bifrost Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Bifrost Service Desk Portal","sharedPortalName":"Bifrost Service Desk","localeDisplayName":"영어 (미국)"},"ko-KR":{"helpCenterTitle":"Welcome to the Bifrost Service Desk Portal","sharedPortalName":"Bifrost Service Desk","localeDisplayName":"한국어 (대한민국)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"ko-KR","userLanguageTag":"ko-KR","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/e86bb8c0-741b-4e28-8c1e-a7edc712eab2/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkODM2ZjVkMC02ODg1LTQ1OWMtOWI5Ni1mNTNiYTNmZDk5YjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU4NmJiOGMwLTc0MWItNGUyOC04YzFlLWE3ZWRjNzEyZWFiMiI6WyJyZWFkIl19LCJleHAiOjE3NTE0MTYzODUsIm5iZiI6MTc1MTQxNTc4NX0.6N2vT2UA60Hos9SwjoyscXx6Sx2qTDekaLzLItjlZPo&client=d836f5d0-6885-459c-9b96-f53ba3fd99b5&height=300&mode=fit","bannerMediaApiFileId":"e86bb8c0-741b-4e28-8c1e-a7edc712eab2","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"16","key":"pk","projectId":10113,"serviceDeskId":16,"name":"포키","description":"<p>디지털 자산이 쉬워지는 지갑, 포키를 이용해주셔서 감사합니다. 알맞은 문의 유형을 선택해 주세요.</p>\n<p>상담에 필요한 정보 외 개인정보(복구 구문, 개인키 등)를 제출하지 않도록 주의해 주세요.</p>","portalBaseUrl":"/servicedesk/customer/portal/16","reqTypes":[{"id":"246","name":"지갑 만들기/가져오기","descriptionHtml":"","callToAction":"지갑 만들기/가져오기","introHtml":"<p>지갑 만들기/가져오기</p>","icon":10550,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[52],"key":""},{"id":"253","name":"Dapp 연결","descriptionHtml":"","callToAction":"Dapp 연결","introHtml":"<p>Dapp 연결과 관련된 문의를 작성해 주세요. (WalletConnect 포함)</p>","icon":10550,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[53],"key":""},{"id":"252","name":"NFTs","descriptionHtml":"","callToAction":"NFTs","introHtml":"","icon":10550,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[50],"key":""},{"id":"245","name":"기타 문의하기","descriptionHtml":"","callToAction":"기타 문의하기","introHtml":"<p>기타 모든 문의는 이 곳을 클릭해 주세요.</p>","icon":10550,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[47],"key":""},{"id":"248","name":"기타","descriptionHtml":"","callToAction":"기타","introHtml":"<p>지갑 관리 기타 문의</p>","icon":10550,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[52],"key":""},{"id":"247","name":"프로필","descriptionHtml":"","callToAction":"프로필","introHtml":"<p>프로필에 관한 문의</p>","icon":10550,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[52],"key":""},{"id":"250","name":"받기","descriptionHtml":"","callToAction":"받기","introHtml":"","icon":10550,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[51],"key":""},{"id":"241","name":"버그 신고하기","descriptionHtml":"","callToAction":"버그 신고하기","introHtml":"<p>경험하신 서비스의 기술적 오류를 공유해 주세요.</p>","icon":10550,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[48],"key":""},{"id":"249","name":"보내기","descriptionHtml":"","callToAction":"보내기","introHtml":"","icon":10550,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[51],"key":""},{"id":"244","name":"제안하기","descriptionHtml":"","callToAction":"제안하기","introHtml":"<p>새로운 기능 및 기타 아이디어 제안은 언제나 환영해요.</p>","icon":10550,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[49],"key":""},{"id":"251","name":"토큰(Tokens)","descriptionHtml":"","callToAction":"토큰(Tokens)","introHtml":"","icon":10550,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[50],"key":""},{"id":"237","name":"이메일로 요청","descriptionHtml":"","callToAction":"이메일로 요청","introHtml":"<p>이메일 지원 채널에서 받은 요청입니다.</p>","icon":10527,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"238","name":"라이선스 및 결제 관련 질문","descriptionHtml":"","callToAction":"라이선스 및 결제 관련 질문","introHtml":"<p>라이선스 및 결제 관련 질문은 해당 항목을 선택하여 남겨주세요.</p>","icon":10536,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"239","name":"기타 문의","descriptionHtml":"","callToAction":"기타 문의","introHtml":"<p>찾으시는 내용이 없는 경우 해당 항목을 선택하여 문의를 남겨주세요.</p>","icon":10549,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"240","name":"프로덕트 견본 문의","descriptionHtml":"","callToAction":"프로덕트 견본 문의","introHtml":"<p>프로덕트를 사용해본 후 추가 정보를 &#x8;얻고자 하는 경우 문의를 남겨주시면 답변드리겠습니다.</p>","icon":10541,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"228","name":"버그 신고하기","descriptionHtml":"","callToAction":"버그 신고하기","introHtml":"<p>경험하신 문제들에 대해 알려주세요.</p>","icon":10545,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"229","name":"새로운 기능 제안하기","descriptionHtml":"","callToAction":"새로운 기능 제안하기","introHtml":"<p>새로운 기능을 위한 아이디어를 알려주세요.</p>","icon":10535,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"230","name":"제안하기","descriptionHtml":"","callToAction":"제안하기","introHtml":"<p>본사 역량을 발휘할 수 있는 사업 및 기타 제안은 언제나 환영합니다.</p>","icon":10539,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""},{"id":"231","name":"기술 지원","descriptionHtml":"","callToAction":"기술 지원","introHtml":"<p>설치, 설정, 또는 문제 해결 관련 도움이 필요하신 경우 해당 항목을 선택하여 문의를 남겨주세요.</p>","icon":10520,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""}],"reqGroups":[{"id":52,"name":"지갑 관리"},{"id":51,"name":"송금(보내기/받기)"},{"id":50,"name":"자산"},{"id":53,"name":"Dapp 연결"},{"id":49,"name":"서비스 제안"},{"id":48,"name":"버그 신고"},{"id":47,"name":"기타"}],"orderMapping":{"53":[253],"50":[252,251],"47":[245],"52":[248,247,246],"51":[250,249],"48":[241],"49":[244],"43":[228,229,230,231]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":16,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PKCX","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"영어 (미국)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkODM2ZjVkMC02ODg1LTQ1OWMtOWI5Ni1mNTNiYTNmZDk5YjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTEzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE0MTY5ODUsIm5iZiI6MTc1MTQxNTc4NX0.EVTx9EQz68LKZzUps0wjxLA4HXJ13wDY3ndsMmPolac","targetCollection":"upload-project-10113","endpointUrl":"https://api.media.atlassian.com","clientId":"d836f5d0-6885-459c-9b96-f53ba3fd99b5","tokenDurationInMins":20}},"reqCreate":{"id":249,"projectId":10113,"issueType":{"id":"10084","name":"Others"},"form":{"name":"보내기","descriptionHtml":"","callToAction":"보내기","intro":"","instructions":"","icon":10550,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"이메일 확인 대상","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"요약","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"설명","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"파일 첨부","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/16/create/249","requestValidateBaseUrl":"/servicedesk/customer/portal/16/validate/249","calendarParams":{"firstDay":0,"date":"2025-07-02T09:23:06+0900","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkODM2ZjVkMC02ODg1LTQ1OWMtOWI5Ni1mNTNiYTNmZDk5YjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTEzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE0MTY5ODYsIm5iZiI6MTc1MTQxNTc4Nn0.TUQdiNiYR3mYkAA1s2ADjBZBey37V5Nr2AV5NFWM-fI","targetCollection":"upload-project-10113","endpointUrl":"https://api.media.atlassian.com","clientId":"d836f5d0-6885-459c-9b96-f53ba3fd99b5","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":8,"updated":"2024-06-05T08:09:12.135823485Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[241,250,251,249,253,252],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":8,"name":"wallet address + mobile or extension ","submit":{"lock":false,"pdf":false},"templateFormUuid":"4b230148-f4c1-4e06-86ee-3828dcff56f1"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":2},"layout":"default","localId":"9d96cc34-6448-487a-a2fa-273e7c224870"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":3},"layout":"default","localId":"333160c6-acaa-4391-ad2e-2117cda2ea4e"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"2":{"type":"tl","label":"Wallet Address","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"3":{"type":"cd","label":"Choose the type","description":"Mobile or Extension","validation":{"rq":true},"choices":[{"id":"1","label":"Mobile","other":false},{"id":"2","label":"Extension","other":false}],"questionKey":""}}},"uuid":"4b230148-f4c1-4e06-86ee-3828dcff56f1"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":8,"updated":"2024-06-05T08:09:12.135823485Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[241,250,251,249,253,252],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":8,"name":"wallet address + mobile or extension ","submit":{"lock":false,"pdf":false},"templateFormUuid":"4b230148-f4c1-4e06-86ee-3828dcff56f1"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":2},"layout":"default","localId":"9d96cc34-6448-487a-a2fa-273e7c224870"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":3},"layout":"default","localId":"333160c6-acaa-4391-ad2e-2117cda2ea4e"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"2":{"type":"tl","label":"Wallet Address","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"3":{"type":"cd","label":"Choose the type","description":"Mobile or Extension","validation":{"rq":true},"choices":[{"id":"1","label":"Mobile","other":false},{"id":"2","label":"Extension","other":false}],"questionKey":""}}},"uuid":"4b230148-f4c1-4e06-86ee-3828dcff56f1"},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=pi-lab","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"73e004dff787e6d1b06fdea3ad1b4866bed14dd4_lout","baseUrl":"https://pi-lab.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://pi-lab.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["1월","2월","3월","4월","5월","6월","7월","8월","9월","10월","11월","12월"],"monthsShort":["1월","2월","3월","4월","5월","6월","7월","8월","9월","10월","11월","12월"],"weekdaysShort":["일","월","화","수","목","금","토"],"weekdays":["일요일","월요일","화요일","수요일","목요일","금요일","토요일"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"d836f5d0-6885-459c-9b96-f53ba3fd99b5","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"351dab99c7804ff2a85758e3c98a28af","siteDefaultLanguageTag":"ko-KR","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}