{"xsrfToken":"9674e3ac03b6ccbbb2326e1ed15c3d8055e5aa2c_lout","branding":{"id":"18","key":"btcficx","name":"BTCFi","portalBaseUrl":"/servicedesk/customer/portal/18","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/18/21","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#2353b8","headerLinkHoverBGColor":"#2353b8","headerBadgeColor":"#2353b8"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/1cb0f216-fbc2-42ec-a2be-cae46cd5453d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkODM2ZjVkMC02ODg1LTQ1OWMtOWI5Ni1mNTNiYTNmZDk5YjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFjYjBmMjE2LWZiYzItNDJlYy1hMmJlLWNhZTQ2Y2Q1NDUzZCI6WyJyZWFkIl19LCJleHAiOjE3NDgxMTcwMTIsIm5iZiI6MTc0ODExNjQxMn0.Oq7txsCWZDJBRxyNF7Zw6EckTITULvBjEb8xbJqeyz4&client=d836f5d0-6885-459c-9b96-f53ba3fd99b5&mode=fit","logoId":"1cb0f216-fbc2-42ec-a2be-cae46cd5453d","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Bifrost Service Desk Portal","sharedPortalName":"Bifrost Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Bifrost Service Desk Portal","sharedPortalName":"Bifrost Service Desk","localeDisplayName":"English (United States)"},"ko-KR":{"helpCenterTitle":"Welcome to the Bifrost Service Desk Portal","sharedPortalName":"Bifrost Service Desk","localeDisplayName":"Korean (South Korea)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"ko-KR","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/e86bb8c0-741b-4e28-8c1e-a7edc712eab2/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkODM2ZjVkMC02ODg1LTQ1OWMtOWI5Ni1mNTNiYTNmZDk5YjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU4NmJiOGMwLTc0MWItNGUyOC04YzFlLWE3ZWRjNzEyZWFiMiI6WyJyZWFkIl19LCJleHAiOjE3NDgxMTcwMTIsIm5iZiI6MTc0ODExNjQxMn0.URqFfNItWiUWaIpwZHMI7khVDWswciLLq6Z5BYDyviM&client=d836f5d0-6885-459c-9b96-f53ba3fd99b5&height=300&mode=fit","bannerMediaApiFileId":"e86bb8c0-741b-4e28-8c1e-a7edc712eab2","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"18","key":"btcficx","projectId":10131,"serviceDeskId":18,"name":"BTCFi","description":"<p>Thank you for using BTCFi. Please select the type of inquiry.</p>\n<p>Please enter as many details as you can in your inquiry. This can include screenshots, transaction hash, wallet address, etc.</p>","portalBaseUrl":"/servicedesk/customer/portal/18","reqTypes":[{"id":"271","name":"Claim BiFi rewards","descriptionHtml":"","callToAction":"Claim BiFi rewards","introHtml":"<p>Ask anything related to claiming BiFi rewards.</p>","icon":10591,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10591","groups":[67],"key":""},{"id":"261","name":"Deposit BTC","descriptionHtml":"","callToAction":"Deposit BTC","introHtml":"<p>Ask anything related to depositing BTC and BtcUSD.</p>","icon":10550,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[66],"key":""},{"id":"267","name":"Mint BtcUSD","descriptionHtml":"","callToAction":"Mint BtcUSD","introHtml":"<p>Ask anything related to minting BtcUSD.</p>","icon":10550,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[65],"key":""},{"id":"262","name":"Other inquiries","descriptionHtml":"","callToAction":"Other inquiries","introHtml":"<p>Click here for all other inquiries.</p>","icon":10549,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[61],"key":""},{"id":"272","name":"Repay BtcUSD","descriptionHtml":"","callToAction":"Repay BtcUSD","introHtml":"<p>Ask anything related to repaying BtcUSD.</p>","icon":10591,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10591","groups":[68],"key":""},{"id":"265","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Please share any technical problem of this service you have experienced.</p>","icon":10545,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[63],"key":""},{"id":"266","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Suggestions for new features and other ideas are always welcome!</p>","icon":10535,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[64],"key":""},{"id":"273","name":"Withdraw BTC","descriptionHtml":"","callToAction":"Withdraw BTC","introHtml":"<p>Ask anything related to withdrawing BtcUSD.</p>","icon":10591,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10591","groups":[69],"key":""},{"id":"268","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"269","name":"Incorrect assets","descriptionHtml":"<p>브릿지 또는 스왑을 성공하였으나 자산을 확인할 수 없거나 기대했던 잔액과 다른가요?</p>","callToAction":"Incorrect assets","introHtml":"<p>If you've experienced a missing token or balance error after the completion of bridge/swap process, please give us a detailed explanation including \"From token\" and \"To token\".</p>","icon":10520,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""},{"id":"263","name":"Others","descriptionHtml":"","callToAction":"Others","introHtml":"","icon":10550,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"270","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://pi-lab.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""}],"reqGroups":[{"id":65,"name":"Mint"},{"id":67,"name":"Reward"},{"id":66,"name":"Deposit"},{"id":69,"name":"Withdraw"},{"id":68,"name":"Repay"},{"id":64,"name":"Suggest a new feature"},{"id":63,"name":"Report a bug"},{"id":61,"name":"Other inquiries"}],"orderMapping":{"67":[271],"66":[261],"68":[272],"69":[273],"65":[267],"61":[262],"63":[265],"64":[266]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":18,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BTCFICX","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkODM2ZjVkMC02ODg1LTQ1OWMtOWI5Ni1mNTNiYTNmZDk5YjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDEzMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDgxMTc2MTIsIm5iZiI6MTc0ODExNjQxMn0.iXLaPiWO9JJvAwlkcvEIc-f9ltf08IgjlYRBmhJdhiU","targetCollection":"upload-project-10131","endpointUrl":"https://api.media.atlassian.com","clientId":"d836f5d0-6885-459c-9b96-f53ba3fd99b5","tokenDurationInMins":20}},"sharedPortal":{"name":"Bifrost Service Desk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://pi-lab.atlassian.net/wiki","kbLinkDomainURLs":["https://pi-lab.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}