Bifrost Service Desk
  1. Bifrost Service Desk
  2. Crosschain Swap

Crosschain Swap

Welcome to the Crosschain Swap Service Desk. Simplify asset exchanges with Bifrost's Crosschain Swap service. Please leave your inquiries or issues here.

  • Other inquiries

    Don't see what you're looking for? Select this option and we'll help you out.

  • Bridge/Swap not working

    If you can't proceed with bridge or swap, please give us a detailed explanation, including the type of your cryptocurrency and at which stage the process had stopped.

  • Incorrect assets

    If you've experienced a missing token or balance error after the completion of bridge/swap process, please give us a detailed explanation including "From token" and "To token".

  • Report a bug

    Tell us the problems you're experiencing.

  • Cancel order

    Bridge and swap process cannot be undone once you have started the process.

  • Coin or Token not supported

    Currently we only have a limited range of network and cryptocurrency on the swap menu.

  • Suggest a new feature

    Let us know your idea for a new feature.

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